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Front Crack Under Bedroom Slide-out or Frame Cracks? You May Be Entitled To Significant Compensation.
Welcome to the Resources Page
This page is designed to provide you with helpful tools, information, and guidance to assist in understanding RV structural concerns and the potential class action lawsuit. Whether you’re an RV owner looking to understand your options or seeking general information about these issues, you’ll find a variety of resources here.
We’ve compiled a selection of materials, including safety bulletins, consumer guides, and links to external support services, all aimed at helping you make informed decisions. Our goal is to provide you with useful information to help you navigate this situation and explore your options.
Legal Information and Documents
Learn more about your rights under the federal Magnuson-Moss Warranty Act, which governs warranties on consumer products.
• Texas Deceptive Trade Practices Act (DTPA)
The DTPA is designed to protect consumers from false, misleading, and deceptive business practices. Most states have similiar deceptive trade practices acts to protect consumers.
• National Highway Traffic Safety Administration (NHTSA) Complaint Procedure
If you’re experiencing safety issues with your RV, you can file a complaint with the NHTSA.
• Consumer Protection Complaint Templates
Use these sample complaint templates to report violations of your rights or warranty issues related to your RV.
Get answers to common questions about class action lawsuits, including how they work and what you need to know before joining.
and Safety
Bulletins
Stay informed about the latest safety issues and recalls related to RVs published by the National Highway Transportation Safety Administration. Find detailed NHTSA bulletins and other important documents that may impact your RV’s safety.
Relevant Safety Bulletins or Recalls
NHTSA Bulletin 22-043: Issued in January 2022, this bulletin specifically addresses sidewall cracks near the slide-outs on certain Jayco fifth-wheel models. The bulletin outlines recommended repair procedures for this recurring issue, including steps to inspect and reinforce the affected areas to prevent further damage to the aluminum frame and sidewall. This issue is known to affect models from 2011 to 2020, including the Jayco Eagle, North Point, and Pinnacle. While the bulletin provides repair instructions, some owners have allegedly reported that cracks reappear after repairs, raising concerns about long-term safety and structural stability. These reports suggest that the manufacturer’s repair solutions may not fully resolve the underlying problem
Jayco Recall No. 21V245: Issued for various Jayco models (2017-2021) due to alleged propane regulator failures, which pose a potential fire hazard
Jayco Recall No. 21V317: Issued for the 2021 Jay Feather Micro due to the risk of the spare tire carrier allegedly detaching, creating a potential road hazard
Jayco Recall No. 23V081: This recall affects 2019-2023 models, such as the Entegra Launch and Jayco Melbourne, due to a vehicle rollaway risk that may pose serious safety concerns
Keystone Recall No. 20V320: Affects 2020 Springdale models due to allegedly incorrect axles and tire load ratings, which may lead to overloading and an increased risk of accidents
Keystone Recall No. 23V082: Issued for 2021-2023 Carbon, Fuzion, and Impact models due to alleged fuel station controller failures, which pose a potential fire hazard
Heartland Recall No. 21V453: Covers 2020-2021 models like Mallard and North Trail due to alleged improperly tightened gas lines at the outside cooktop, creating a possible fire risk
These safety bulletins and recalls suggest that structural defects and other safety concerns may continue to affect various RV manufacturers. This information can help demonstrate the potential risks associated with these vehicles and may be relevant to any claims or concerns you have about your RV.
For additional bulletins or recalls, visit the
Consumer Testimonials and Experiences
This section brings forward the real-life experiences of RV owners who have faced the front crack issue in their Jayco fifth-wheel units. These cracks, often appearing near the bedroom slide-out, are more than cosmetic—they represent structural weaknesses that affect the integrity of the vehicle. Despite Jayco’s repairs, many owners report the cracks reappearing, leaving them frustrated and concerned about long-term safety.
Owner Complaints About Front Cracks
• “My Jayco Eagle developed a crack near the bedroom slide-out after only a year of use. The dealer applied a temporary fix, but the crack reappeared within months. I’ve been through multiple rounds of repairs, and the issue still persists.” — Jayco Owner, Good Sam Forum.
• “Before buying my Jayco North Point, I expressed concern to Jayco’s regional sales manager regarding RV forum reports I had read, and You Tube videos I had seen pertaining to the crack that had appeared on numerous previous models at the bottom front of the bedroom slide out. Within a couple of days, I received a call from Jayco’s senior director of product development who assured me that that crack issue had been resolved the previous year in engineering and manufacturing. I went ahead with finalizing the purchase. Six months later, the crack appeared at the front bottom corner of the bedroom slid out. A repair was attempted by a Jayco authorized service center. After a month in the shop, I picked it up and the crack reappeared the same day. Jayco never completed any re-repair."
– 5th Wheel Reviews
• “Jayco covered the crack with a plate, but it didn’t address the root cause. A year later, the crack expanded, and now the structure feels unstable.”
— Jayco Owner, Good Sam Forum
• “After sending the unit back to the factory for repairs, the front crack reappeared within weeks. It’s been a nightmare dealing with these recurring issues.”
— Jayco Owner
• “When I was at the dealership, the service manager showed me other brands with a ‘relief joint’ near the bedroom slide-out, covered with molding. Our Jayco doesn’t have this, and now it has a crack.”
— Jayco Owner, Good Sam Forum
• “Jayco put a plate over the crack. How they fix it, I don’t know, but others said the same issue reappeared after the repair.”
— Jayco Owner, Good Sam Forum
• “My $43,000 Keystone RV fell apart after just a year of use. Poor construction, constant breakdowns, and Keystone’s refusal to take responsibility made this the worst investment I’ve ever made. Never again!”
— Keystone Owner, PissedConsumer.com
• “Jayco told me my unit was fine, but the roof leaked from day one and my A/C never worked properly. Now I’m stuck with constant repair bills, and Jayco isn’t doing anything to help.”
— Jayco Owner, Better Business Bureau
• “Heartland’s customer service was non- existent when my RV’s gas lines failed, posing a fire hazard. It’s been a nightmare trying to get the repairs covered under warranty.”
— Heartland Owner, PissedConsumer.com
Collecting Testimonials
If you’ve experienced similar structural issues, we invite you to share your story. By contributing your testimonial, you help others facing the same problems and add strength to the collective effort to hold manufacturers accountable.
Why Share Your Story?
Sharing your experience helps to expose the widespread nature of these defects. Together, we can build a case for stronger consumer protections and fair compensation for affected RV owners.
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Guides and FAQs
Find general information about common questions related to potential RV structural defects and the class action lawsuit. These guides and FAQs provide suggested steps to help you navigate your situation, explore your options, and understand what to do if your RV is experiencing structural issues.
FAQs:
How do I join the class action?
To learn more about joining the potential class action lawsuit, visit our “Join the Class Action” page, then click on the button to fill out the form. A licensed attorney will review the information you provide and determine if you qualify to participate.
What are my rights under consumer protection laws?
RV owners may have rights under federal and state consumer protection laws, including the Magnuson-Moss Warranty Act, which provides warranty protections for defective products. Learn more about your rights by researching consumer protection laws. If you believe you are a victim of unfair or deceptive business practices, you can report it to the appropriate authorities.
What should I do if my RV has structural defects?
If you suspect your RV has structural defects, it is important to document the issues, take photographs, and notify the manufacturer. You can follow general guidelines for documenting defects by checking out our steps in this guide.
How does the class action process work?
A class action lawsuit allows individuals with similar claims to pursue legal action as a group. The process generally involves filing a claim, gathering evidence, and participating in the legal proceedings. For more details on how class actions work, please consult with a licensed attorney.
Steps to Take If Your RV Has Structural Issues
If you’re experiencing structural issues with your RV, consider taking the following steps
1. Document the problem: Take detailed photos and notes about the issue.
2. Contact the manufacturer: Report the issue to the RV manufacturer and request repairs.
3. File a complaint: You can submit a complaint to the National Highway Traffic Safety Administration
(NHTSA) here.
4. Consult with an attorney: If the issue persists or is unresolved, you may want to consult with a licensed
attorney to explore your legal options.
How to Gather Evidence for Your Case:
Collecting strong evidence may be important if you decide to pursue legal action. Here are some tips for gathering documentation:
1. Take clear, dated photographs of any defects or damages.
2. Keep detailed records of all communications with your RV manufacturer or dealer.
3. Save repair receipts and documents related to the defect.
4. Obtain written statements from repair shops or experts about the issues.
These FAQs and guides provide helpful insights and steps that RV owners may consider if they are facing structural issues or are interested in learning more about the potential class action lawsuit. By following these steps, you can better understand your rights and options.
External Links
Explore external resources that offer further support, including consumer advocacy groups, repair services, and legal aid for those affected by RV defects. These organizations and services can help you understand your rights, maintain your RV, and take action if you’re experiencing structural defects.
Links to Advocacy Groups
National Association of Consumer Advocates (NACA)
Consumer Federation of America
Consumer Action – Consumer Rights for RV Owners - Offers resources on consumer rights and advocacy for RV owners, including legal resources for dealing with defective products.
Legal Aid for Consumer Rights
National Consumer Law Center (NCLC) A nonprofit organization that provides legal support and guidance for consumers facing defective product issues, including RVs.
Links to RV Maintenance and Inspection Services
RV Inspection Connection - Nationwide RV inspection service specializing in thorough evaluations for structural and mechanical integrity before and after purchase.
National RV Inspectors Association (NRVIA) - A professional organization that certifies RV inspectors and provides a list of certified inspectors specializing in RV safety and structural inspections.
Mobile RV Repair Specialists - Offers mobile RV repair services across the U.S., with technicians experienced in diagnosing and fixing structural defects.
These external links provide valuable support for RV owners dealing with structural defects or looking for inspection and repair services. Use these resources to protect your rights, ensure your RV’s safety, and stay informed.
Downloadable Resources
Access helpful checklists, guides, and templates that will assist you in navigating RV defects and the class action lawsuit. These resources provide practical steps to document structural issues, file complaints, and understand your rights as an RV owner.
Available Resources:
Checklist for Inspecting Structural Defects
Use this checklist to thoroughly inspect your RV for structural issues like cracks, frame failures, and other defects. It provides a step-by-step guide to ensure nothing is overlooked. Download the checklist here:
Guide on Filing a Claim
Learn how to file a claim with the National Highway Traffic Safety Administration (NHTSA) or participate in the class action lawsuit. This guide outlines the steps for reporting RV defects and submitting claims to ensure your issue is properly documented. Download the guide here
Brochure Brochure on the Class Action Process
This brochure explains how the class action lawsuit works, what to expect, and how RV owners can participate. It covers eligibility, legal rights, and potential outcomes. Download the brochure here
Instructions for Download:
Simply click on the links above to download the resources. Each document is designed to help RV owners protect their rights, document defects, and take action against manufacturers who fail to address these issues.
Once you have your downloadable resources ready (PDFs or other documents), you can add the actual download links to this section. Since I can’t verify your specific links without the final files, make sure to test them after uploading your documents to ensure they resolve correctly.
"It is a denial of justice not to stretch out a helping hand to the fallen; that is the common right of humanity."
- Seneca the Elder
This website provides general information about a potential class action lawsuit against RV manufacturers such as Jayco, Keystone, and Heartland. It is not intended to provide legal advice, and nothing on this website should be interpreted as legal advice. The creators of this website are not licensed attorneys, and no attorney-client relationship is established through your use of this website or submission of any information.
We are in the process of researching and evaluating potential law firms that may represent plaintiffs in this class action. At this time, no law firm has been officially retained, and no legal representation is being offered through this website. By submitting your information on this website, you are expressing interest in joining the potential class action lawsuit, but no legal representation is being offered or implied at this stage.
All content on this website is provided for informational purposes only and is subject to change without notice. This website and its content are provided without any guarantees or warranties of any kind, whether express or implied. For specific legal advice or guidance, please consult with a licensed attorney.
